> ## Documentation Index > Fetch the complete documentation index at: https://support.telivy.com/llms.txt > Use this file to discover all available pages before exploring further. # Getting Started > Common questions and answers Telivy offers a security assessment platform that helps businesses holistically assess their cyber risk. The platform uses machine learning to assess security gaps, offer remediation plans, and continuously monitor cyber liabilities. You can find more details about us here: * [Whitepaper: Building trust and sales success with assessments](https://storage.googleapis.com/cdn.telivy.com/marketing-assets/Telivy%201-Pager.pdf) * [Telivy’s 1-Pager Summary](https://storage.googleapis.com/cdn.telivy.com/marketing-assets/Whitepaper%20%231%20-%20How%20to%20Perform%20a%20Cybersecurity%20Risk%20Assessment%20v1.1.pdf) * [Whitepaper: How to perform a cybersecurity risk assessment](https://storage.googleapis.com/cdn.telivy.com/marketing-assets/Whitepaper%20%232%20-%20Building%20Trust%20and%20Sales%20Success%20v1.1.pdf) If you have lost your MFA recovery code or the seed phrase, please send us an email to [support@telivy.com](mailto:support@telivy.com) and we can reset the MFA for you. Please make sure you are using the same email as the one registered with Telivy for security purposes. We might end asking you a few security questions based on your account settings. For more details on registering for MFA, please refer to [this](/getting-started/set-up-telivy-account/multi-factor-authentication.mdx) article.