> ## Documentation Index
> Fetch the complete documentation index at: https://support.telivy.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Telivy Accounts and Platforms

> Common questions and answers

<AccordionGroup>
  <Accordion title="How Do I Check If Telivy Is Down?">
    You can monitor the realtime status of our platform at [https://status.telivy.com/](https://status.telivy.com/).
  </Accordion>

  <Accordion title="I Bookmarked The Login Page For Telivy But It Doesn't Work. What Should I Do?">
    Telivy uses a redirected page that expires after some time for security reasons. For bookmarking, please bookmark [https://portal.telivy.com](https://portal.telivy.com).
  </Accordion>

  <Accordion title="How Do I Manage My Telivy Account Settings?">
    Please refer to [this](/getting-started/set-up-telivy-account/overview) article for more details on Account settings.
  </Accordion>

  <Accordion title="Can Multiple Users See The Same Assessment?">
    Yes. Each assessment has one **owner** (the user who created it, or whoever it was reassigned to) and can have additional **shared users**. Shared users see the assessment in their dashboard with full edit access: they can rescan, view reports, archive, convert, and receive the same alert emails.

    Sharing is managed from the assessment detail page via **Manage Access**, and can be done by the owner, any Account Admin in the same account, or a Telivy Admin. Sharing does not change anyone's account-level role in Unity. A Telivy User who is shared on one assessment does not gain access to any other assessment.

    For a side-by-side comparison of **sharing** vs **reassigning**, see [Overview → Sharing Assessments With Teammates](/getting-started/set-up-telivy-account/overview).
  </Accordion>
</AccordionGroup>