> ## Documentation Index
> Fetch the complete documentation index at: https://support.telivy.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Uninstallation

> Common questions and answers

<AccordionGroup>
  <Accordion title="I Archived An Assessment. Why is it Not Uninstalled?">
    When archiving an assessment, you will receive the following notification:

    <img src="https://mintcdn.com/telivy-0f6c7022/6GwwuVnjrwKX2oPX/images/Screenshot2025-04-22at11.39.04AM.png?fit=max&auto=format&n=6GwwuVnjrwKX2oPX&q=85&s=394461a8d72521518135666836c9b31c" alt="Screenshot2025 04 22at11 39 04AM Pn" width="1214" height="696" data-path="images/Screenshot2025-04-22at11.39.04AM.png" />

    Upon seeing this, please go back and confirm that all devices are online, or they will not be uninstalled upon assessment archive. It is recommended that you first manually uninstall using the "uninstall all button" in red.

    <img src="https://mintcdn.com/telivy-0f6c7022/6GwwuVnjrwKX2oPX/images/Screenshot2025-04-22at11.40.43AM.png?fit=max&auto=format&n=6GwwuVnjrwKX2oPX&q=85&s=e3eb116dbfc52a9947df2b99649825d8" alt="Screenshot2025 04 22at11 40 43AM Pn" width="640" height="186" data-path="images/Screenshot2025-04-22at11.40.43AM.png" />
  </Accordion>

  <Accordion title="What Are the Types of Uninstallation?" />

  <Accordion title="What is the Difference in Archiving vs Deleting?" />
</AccordionGroup>