Documentation Index
Fetch the complete documentation index at: https://support.telivy.com/llms.txt
Use this file to discover all available pages before exploring further.
Overview
A point-in-time assessment tells you where a client stands today. Risk Monitoring keeps that picture current. When Risk Monitoring is enabled for an assessment, Telivy automatically rescans the client on a cadence you control. Pair that with Alerts, which fire the moment a specific security event is detected, and you shift from reactive to proactive without adding manual effort.Requirements
| Requirement | Detail |
|---|---|
| Assessment type | Risk Assessment (not applicable to External-only or Lead Magnet assessments) |
| Agency plan | Risk Monitoring must be enabled on your Telivy account; contact accounts@telivy.com to activate |
| Telivy Agent | Agent must be deployed and reporting on the target assessment |
Configuring Scan Frequency
Once Risk Monitoring is enabled on your account, each assessment gets a Scan Settings button in the assessment header. Use it to set how often Telivy automatically rescans that client.- Open the assessment in the Telivy portal.
- Click Scan Settings in the top right of the assessment header.
- Under Automated Scan Frequency, choose your cadence.
- Click Save.
| Frequency | Best for |
|---|---|
| Weekly | High-risk clients, clients under active remediation, or clients with a recent incident |
| Monthly | Standard managed clients: balances coverage with noise |
| Quarterly | Low-complexity clients or assessments used primarily for annual reviews |
| Disable | Assessments where you want manual-only control |
FAQ
I don't see the Scan Settings button. Why?
I don't see the Scan Settings button. Why?
Does a rescan count as a new assessment for billing purposes?
Does a rescan count as a new assessment for billing purposes?
No. Automated rescans are part of the monitoring cadence and do not create new billable assessments. They update the existing assessment’s findings.
What gets rescanned: the full assessment or just selected checks?
What gets rescanned: the full assessment or just selected checks?
A rescan runs the full suite of checks included in the original assessment. If the assessment has an agent deployed and cloud integrations connected (M365, Google Workspace), those are all included. Note that a rescan replaces the existing assessment data. It does not create a separate snapshot or historical record alongside the current one.
Can I set different scan frequencies for different clients?
Can I set different scan frequencies for different clients?
Yes. Frequency is per assessment, so each client can have its own cadence independently.
How do I get notified when a rescan finds something new?
How do I get notified when a rescan finds something new?
Use Alerts to get notified for specific security events: new vulnerabilities, dark web exposures, M365 and Google Workspace activity.